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FAQ
- Do I have to be a member of the Brain Injury Association of Queensland to access your services?
No. You only have to be a member to receive Synapse magazine four times a year, or to borrow from our library . Members also receive a discount on our publications . Clients of the Brain Injury Association of Queensland can choose to be a member, but do not have to be.
- Do I have to register to use the website?
You only have to register and login to view Synapse Online and other restricted content. The rest of the website, including information on our services, all of our Fact Sheets, past and current newsletters and our publications store, can be accessed without registering, although if you do logon it will make ordering publications easier.
Registering for our web site and subscribing to our newsletter will however, give you access to exclusive offers, content, and information.
If you ever get the message "You are not authorized to view this resource" after trying to logon at least twice (it sometimes doesn't work the first time), please report the problem to our webmaster, via
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- Do you have a counselling service?
We do not at the moment have a counselling service. If you would like assistance to find a counselling service visit our Community Response Service page. If you are in Australia and need to speak to someone right now, give Lifeline a call on 13 11 14.
- Do you work with children?
No. We can only work with people over the age of 18. We can, however, support the families of children with a brain injury.
- I think I might have a brain injury. Can I get tested?
If you think that you, or a family member or anyone else that you know, may have a brain injury, the best thing is to discuss it with your GP. You may be able to get a referral for a CT Scan, an MRI scan or a neurological examination. If you are more concerned about the effect of a brain injury you might like to get a neuropsychological examination, which will assess your Cognitive functioning.
- It’s been a few months since my brain injury and I’ve started getting a new symptom.
Speak to your doctor. If you are still receiving out-patient treatment, speak to your medical team at the hospital. The brain is a very complicated organ and symptoms can arise several years after an injury, including headaches and seizures (for more information, visit our Fact Sheets Index ). The best thing that you can do after a brain injury is maintain a good relationship with a good GP. If your GP appears to dismiss your concerns or not understand your injury, find a new GP.
- I’ve been caring for my husband for so long now that I just need a break, but I can’t leave him on his own!
All carers can access respite services. “Respite” just means “a short break”. The Federal government has committed funds for services to provide care on your behalf while you take a break. This can be recurring, for example once a week, or for an extended period once – for example while you go on holiday for two weeks. Contact the Commonwealth Carer’s Respite Centre on 1800 059 059 to discuss your options.
- So are you part of the government?
No. We receive funding from various government departments and are required to comply with government regulations, but we are a Non-Government Organisation (NGO).
- What is brain injury?
Any damage to brain tissue that occurs after birth, including damage due to
degenerative diseases, poison or oxygen starvation. Find more information on our About Brain Injury page or by reading our comprehensive Fact Sheets.
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